International Custom
International Custom
- Customs Process:
When you place an order with Baby Squad, your items may be subject to customs duties and taxes imposed by the destination country. These charges are beyond our control and are the responsibility of the customer.
- Documentation Support:
In the event that your purchase gets held up in customs, we understand the inconvenience this may cause. Baby Squad is committed to assisting you by providing all necessary proof and documentation required to facilitate the release of your items. We will promptly supply any information within our means to support the customs clearance process.
- Limitations of Assistance:
While we strive to assist in the customs clearance process, please be aware that there are certain factors beyond our control. Customs regulations and procedures vary by country, and the resolution timeline is at the discretion of the customs authorities.
- Beyond Documentation Support:
Beyond providing proof and documentation, Baby Squad’s ability to influence customs decisions is limited. Customs processes are subject to the regulations and policies of the destination country. We kindly ask for your understanding that, unfortunately, we cannot guarantee the release of your items from customs.
- Communication and Cooperation:
We encourage open communication and cooperation throughout the customs clearance process. If you encounter any issues or require additional assistance, please contact our customer support team. We will do our best to guide you through the process and provide any relevant information.
- Delays and Delivery Times:
Customs processing may lead to delays in the delivery of your order. While we strive for timely deliveries, please be patient and considerate of any unforeseen delays caused by the customs clearance process.
At Baby Squad, we value your satisfaction and strive to make your shopping experience enjoyable. We appreciate your understanding of the customs procedures and thank you for choosing Baby Squad for your toy needs.
If you have any further questions or concerns, feel free to reach out to our customer support team.
Happy shopping!
Baby Squad Team